Aeris(R) Communications, the leading digital wireless communications service provider dedicated exclusively to the Machine-to-Machine (M2M) and telematics marketplace across North America, today announced the release of AerPort, an enhanced M2M customer portal, and AerTraffic, a near real-time device traffic reporting interface. AerPort and AerTraffic are currently available to all Aeris customers.

AerPort provides Aeris customers immediate access to all aspects of their wireless communications devices including purchasing, specifications, device management, billing details, and customer support. AerTraffic, an on-line service within AerPort, provides customers with immediate access to both summary and detailed device traffic reports enabling customers to understand up to the minute costs, device activity and overall device status. This timely information can be used to proactively manage large device populations, delivering greater operational productivity, higher quality of service, and lower overall costs of ownership.

"Not only has AerPort been very intuitive, but it has immediately increased my productivity," said Kaiser Klinkhammer, application engineer with Aeris's customer Telemetric, a leading wireless communications solutions vendor that services the utility industry. "We have experience working with a variety of wireless network providers, but the AerTraffic capability is unique in its ability to deliver the detailed network data I need, when I need it. The data I can now get from AerTraffic allows me to troubleshoot devices in the field quickly and easily."

"AerFrame, our M2M network platform, collects rich amounts of time critical information from customers devices and our carrier partners' networks, and delivers it to our customers directly via AerTraffic," said Chris Purpura, senior vice president of marketing at Aeris. "This enables our customers to intelligently manage their devices and associated costs throughout the month, instead of having to rely on end of the month billing reports after the fact."

AerPort provides customers with vital information in just a few clicks. Consolidated reports show traffic for all devices and also display intra-month account balances, past billing invoices and cost detail records. AerAdmin enables customers to provision, query, cancel, and suspend devices as well as change rate plans and view session history for their CDMA and GSM devices. GSM customers can easily purchase SIMs online through the AerStore service. As an added benefit, customers can enter and view the status of support cases through AerSupport, and retrieve specifications and documentation through AerDocs.

AerPort includes detailed interactive coverage maps that provide customers with the information they need in planning device deployments efficiently. In addition to coverage details, the real-time status of the Aeris Network, all maintenance and service notices are posted on the customer's personal "home page" to ensure immediate access to this important information. All these features make AerPort a truly valuable customer portal. In short, Aeris customers have a one stop place for all their M2M communications needs.