BlueStripe Software, the industry's first provider of Application Service Management (ASM) solutions for today's dynamic data centers, today launched FactFinder 2.0, the latest version of its flagship product that enables enterprises to confidently stage, deploy, and manage business critical applications. FactFinder 2.0 extends the reach of its intelligent application discovery and unique service-level driven capabilities for application support to Red Hat Enterprise Linux environments, enabling unsurpassed intelligence into the performance and behavior of these applications. This allows users to understand the structure and relationship of their applications to efficiently manage complex, integrated applications, identify performance issues, and perform triage to resolve issues.

"As enterprises drive to newer application architectures, like SOA and Web 2.0, IT departments must consider deploying model-based application management tools, as traditional monitoring and management tools will no longer suffice," stated Milind Govekar, research vice president, Gartner, Inc. "New solutions are needed and are becoming available in the market that are able to build a relationship model in real-time on how a business transaction executes in a heterogeneous computing environment. This is needed to perform improved service-level reporting with active baselining, better root-cause analysis, and becomes valuable technology for improved IT service delivery, through ITSM and BSM projects, in line with the business requirements."

Before FactFinder, visibility into the performance of business-critical applications was limited, creating delays in isolating and resolving application performance issues, diminishing the ROI of virtualization efforts, and limiting the quality of new application roll-outs. But as organizations today continue to demand service-level intelligence on application performance, FactFinder is meeting the challenge. In its first six months on the market, it has garnered extensive attention, including a Best of VMworld 2008 Finalist by TechTarget Inc.'s SearchServerVirtualization.com in the application and infrastructure management category and as an eWEEK IT Infrastructure "Product to Watch."

Building on the award-winning release of FactFinder, this latest release offers a unique set of capabilities in support of BlueStripe's service-level driven approach to application problem triage and resolution. New features include:

* Automatic Discovery and Mapping: Within 10 minutes, FactFinder automatically discovers application topologies across both physical and virtual environments, revealing all connections, processes and dependencies, and providing detailed service-level delivery performance metrics;

* Health and Performance Measurement: Detailed performance intelligence is gathered to benchmark critical application performance attributes, including response time contributions, enabling before and after snapshots for Comparison Reports on performance and configuration changes, and;

* Service-level Driven Triage: Enables users to follow service-levels to identify performance degradation and quickly identify where they need to drill down to resolve application performance issues.