DEKSI HelpDesk is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk has been tested on Linux, Solaris, Max OSX, Windows 2000, Windows XP, 2003 server, Free BSD and AS400 and requires Java RunTime environment. DEKSI HelpDesk strengthens relationships between an organization and its community of customers by providing:1. Customer Service Helpdesk 2. Collaborative Proposals - to allow groups of customers to collaboratively influence and contribute towards the delivery of new products and/or services3. Newsflashes and feedback 4. FAQs knowledge base 5. Discussion forum 6. Event driven E-mail notifications 7. Voting(for Windows)
- Downloads:20
- Date updated:2009-01-28
- Version:2.0
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