Business Letter Punch is a Computer-Assisted Instruction (CAI) writing application which can teach you to write effective business letters, including persuasion, request, and complaint and response letters, as well as those dealing with business social issues. You simply navigate in a wizard-like interface through the following steps to write a business letter: pre-writing, writing, organizing, editing, rewriting, and publishing. The program supplies the correct format for each type of letter, and lets you transfer your letters to a word processing application, as well as save them to disk. In addition, Business Letter Punch includes graphics and sound.