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HarePoint HelpDesk for SharePoint 15.5.0.4

HarePoint HelpDesk for SharePoint 15.5.0.4

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Publisher: MAPILab Ltd.
License: Shareware
Size: 49.6 MB
Date added: 2015-05-30
Downloads: 21
Downloads - Last week: 0
Price: $1,299.00



HarePoint HelpDesk for SharePoint allows to build a helpdesk system in Microsoft SharePoint 2013, 2010 environment. The helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. The product can be easily customized according to the specific needs of the organization.
The major feature of the product is easy and rapid deployment and immediate availability. A deployed HarePoint HelpDesk provides a special helpdesk website template, which can be used to create the required number of support service's sites. The product provides all necessary settings for creation of the desired processing cycle for the user requests: from selecting the required data types for the trouble tickets to configuring notifications and alerts for the helpdesk users and staff.
Other key features of the product include: request processing logic is based on SharePoint declarative workflows; wide collaboration possibilities for helpdesk staff; processing of web, email or phone requests; deep integration with corporate email; fully customizable ticket forms; graphic reports and dashboard for helpdesk staff performance monitoring.
The product licensing is very simple and efficient; it is based on the WFE server number and does not require any additional payments for the subscription, the number of helpdesk operators, or the number of service requests processed.




OS: Windows Server,WinServer
System Requirements: Microsoft SharePoint Server 2013, 2010, SharePoint Foundation 2013, 2010
Downloads from MAPILab Ltd.
Add Contacts 1.6.3 -  Add Contacts automatically adds e-mail addresses to the contacts folder when you reply to a message and/or send a new message. This will help you avoid losing addresses of people you correspond with. Moreover, the collected addresses can be used for ... (149/0) download
Tweaker for Outlook Express 1.0 -  Tweaker for Outlook Express is a freeware product. It enables you to expand opportunities of Outlook Express and clean some lacks. Friendly interface Tweaker for Outlook Express is absolutely clear even for the unsophisticated user and allows ... (7/0) download
Native POP3 Connector 2.4.4 -  Native POP3 Connector offers a standard solution for the problem with receiving mail through the POP3 protocol for Microsoft Exchange Server 2000/2003 and Small Business Server 2000/2003. NPC is a standard solution for MS Exchange Server: Connector. ... (137/0) download
MAPILab File Recovery for Office 1.9 -  MAPILab File Recovery is an effective document recovery tool for Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Project, Microsoft Publisher, Microsoft Office Visio and many other popular document formats. ... (39/0) download
MAPILab Share`n`Sync 1.2.4 -  MAPILab Share`n`Sync is designed to solve two tasks - synchronizing Outlook folders on several computers and organizing shared access to Microsoft Outlook folders for small companies. The product supports all types of Microsoft Outlook folders and ... (11/0) download
MAPILab Rules for Exchange 2.0 -  MAPILab Rules for Exchange is a program for creating and managing Microsoft Exchange Server and Small Business Server 2000/2003 server rules for processing incoming messages. The product provides much more flexibility and functionality than server ... (49/0) download
Mail Recovery for Outlook Express 2.3.1 -  Losing only a little bit of valuable information can cause a lot of trouble. But until no other letters are added to the folder with the deleted messages or until this folder is compacted, most of the data can be restored. Even if all messages are ... (17/0) download
MAPILab Groupware Server 1.4 -  This product is intended to be used with an office local area network and is developed according to client-server technology. MAPILab Groupware Server provides shared real-time access to shared storage and folders stored on the server, as well as ... (27/0) download
Duplicate Email Remover 2.18.0 -  Delete duplicate emails and posts in Outlook and Microsoft Exchange Server folders; search across your folders. A duplicate found can also be marked, copied or moved to any other folder. Works as an add-in for Microsoft Outlook 2000-2013. Free trial. ... (96/0) download
Duplicates Remover for Outlook 2.8.0 -  Delete duplicate contacts, notes, tasks, etc. in Microsoft Outlook; searching across folders. A duplicate found can be marked, copied or moved to any folder. Works as an add-in for Outlook 2000, 2002/XP, 2003, 2007, 2010 and 2013 (32 and 64-bit). ... (95/0) download
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