Products of this category
KnowledgeBase Deluxe 3.9
KnowledgeBase software for Windows: database management system with ready to use KB database solutions.
Internet Organizer Deluxe 3.9
Internet Organizer Deluxe provides your business with a central place to organize web addresses, e-mails, login names, passwords, notes, advertising, and all other net activities.
Nsasoft Network Software Inventory 1.2.4
Nsasoft Network Software Inventory is software license tracking solution, powerful software asset management tool and software licensing compliance auditor. The software scans network and generates complete reports about installed computers software.

LBE Helpdesk v3.1.103

LBE Helpdesk v3.1.103

5 Stars
Select your Rating:
License: Shareware
Size: 6.0 MB
Date added: 2009-01-28
Downloads: 71
Downloads - Last week: 0
Price:
OS: Windows2000 , Windows NT , Windows Millennium , Windows 98 , Windows 95
Windows2000 , Windows NT , Windows Millennium , Windows 98 Windows 95



Lets you create and manage a help desk with support for customer services, facilities management, order tracking, enquiry processing and clerical procedures. This multi-user helpdesk provides integrated MAPI-compliant e-mail for automatic notification of users and customers, a full audit trail of what actions were taken and by whom, category and job prioritization, target completion dates, real-time job monitoring, security access controls, and completion date targets. Its report capability lets you create to do, problem summary, jobs per category, jobs per customer, overdue vs on-target, and frequency of jobs lists. It provides flexible querying reports and can monitor all jobs or only those jobs that meet a particular set of criteria. Additional functions let you free-format and edited notes throughout the job's life, monitor which helpdesk user has a job open, transfer jobs between users, and incorporate customized access security. In addition, the multiple databases let you use one database for your help desk and another database for your order desk.



Downloads from Leigh Business Enterprises Ltd.
LBE Resource Booker 1.0.116 -  Room & Equipment Booking web based software. Ideal for businesses, schools, colleges etc. Easy to install and set-up. Simple to use, no training required. Create bookings with ease from your web browser, ensuring your equipment is ready when you are. ... (20/0) download
LBE Spam Tool 3.1 -  Deletes spam without you ever having to see it, based on key word/phrases. Monitor multiple accounts.Specify a list of phrases/words that identify a message as spam. Monitor multiple email accounts. Delete blank emails. Delete foreign language emails ... (8/0) download
LBE Web Tools 3.1 -  Monitor up to 4 websites - even the best web servers in the world will go down occasionally. This tool lets you monitor up to 4 web sites so that you at least know before your customers/end-users tell you! Open multiple websites with a single click. ... (10/0) download
LBE Web Helpdesk 4.0.76 -  Helpdesk system operated from a web browser A fully functioning helpdesk system designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. ... (47/0) download
LBE Desktop Helpdesk 4.0.163 -  Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. ... (31/0) download
Help Desk-99 4.0.163 -  Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. ... (28/0) download
LBE Contact Tidy Up for MS Outlook 3.0 -  Tidy up Contact names - Remove any accidental double-spaces. Capitalizie the first letter of each word in name and address fields. Stop fax numbers appearing as email addresses by prefixing them with e.g. ... (12/0) download
LBE Calendar Deduplicator for MS Outlook 3.0 -  Automatically delete duplicate Calendar items from MS Outlook. Move them to your Deleted folder or another of your choice. Prefix duplicates with a phrase of your choice. Automatically delete duplicate Calendar items from MS Outlook. ... (11/0) download
LBE Contact Deduplicator for MS Outlook 3.0 -  Automatically delete duplicate Contacts from MS Outlook. Move them to your Deleted folder or another of your choice. Prefix duplicates with a phrase of your choice. Automatically delete duplicate Contacts from MS Outlook. ... (11/0) download
LBE Email Scheduler 1.0.15 -  Send newsletters to customers,friends, family. Schedule recurring emails. Keep in touch by email. ... (30/0) download