Request Tracker - Request Tracker 3.1 Download

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Request Tracker 3.1

Download: Download Site 1

Dialup (56k): 11 m 28 s

ISDN (128k): 05 m 01 s

DSL (512k): 01 m 16 s

Cable (1024k): 38 s

T1 (1484k): 26 s

Request Tracker is a database system for help desks or call centers that allows you to store and retrieve all pertinent information about customer requests. Track who requested what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. This new version includes new standard reports and a custom report option that allows you to design your own reports.

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