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Helpdesk Tools free downloads

FastRequest HelpDesk 7.0.4 - FastRequest HelpDesk- Workorder, Web form and HelpDesk software. Al-in-one. FastRequest HelpDesk is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request (Checkbox, Radio Button, Text Box, Drop-down List…). You can create your own service requests form customized within...

(10/0)

LBE Web Helpdesk 4.0.76 - Helpdesk system operated from a web browser A fully functioning helpdesk system designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine.LBE Web Helpdesk can be installed on any web server running a Microsoft Windows 95/98/NT/2000/XP operating system.... (27/0)

DEKSI HelpDesk 2.0 - DEKSI HelpDesk is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk has been tested on Linux, Solaris, Max OSX, Windows 2000, Windows XP, 2003 server, Free BSD and AS400 and requires Java... (20/0)

Cerberus Helpdesk 2.4.0 - Cerberus Helpdesk is a web based email management software created using PHP and MySQL Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also... (9/0)

help desk software - sitehelpdesk 7.2 - Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based.... (11/0)

LBE Desktop Helpdesk 4.0.163 - Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk... (6/0)

Remote Helpdesk 7.1 - Remote Helpdesk provides support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients. Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file... (33/0)

Helpdesk Database v3.0 - Helpdesk Database is designed to assist small to medium-sized organizations with the tracking of IT problems and requests. With Helpdesk Database information can be stored for: all computer related problems and requests\; computer hardware\; company personnel\; IT personnel\; and office locations. Reports can be produced for: all completed job... (128/1)

Helpmaster Pro v5.0.11 - Helpmaster Pro is a helpdesk application which allows you to log, track, and resolve support issues. Helpmaster Pro incorporates automatic e-mailing capabilities, knowledge base management, SLAs (Service Level Agreements), problem resolution management, and graphical reporting. It includes searching and sorting capabilities, job reminders, the... (49/2)

Jitbit HelpDesk 2.7 - Jitbit Help-Desk - customer support and knowledge-base software. Jitbit HelpDesk is a web based IT help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your... (12/0)

SysMan 3.6.30 - Full-featured IT helpdesk and facilities management system provides an extensive set of tools - automates tasks such as tracking, reporting inventory, purchase orders, requests, emails. Highly customisable. IT helpdesk management facility for all service requests - register, allocate to support groups, schedule for completion, update or close,... (18/0)

IPI.HELPDESK 6.05.demo - Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. 7 reasons for choosing IPI.HELPDESK: 1. Price: $99.95 This is the full product price, not per user. 2. An intuitive interface for regular users. The easy-to-use and well-defined interface helps... (4/0)

Bankoi Web HelpDesk 1.0 - Bankoi Web Help Desk Software is a fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests. Bankoi Helpdesk Software is a fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support... (15/0)

ieSupportManager Helpdes 1.45 - Fully featured helpdesk software utility, web front end included ieSupportManager is a fully featured helpdesk software utility with a web access module included. Log your internal or external issues, add to and look up the fully searchable knowledgebase and prioritise, sort and filter issues and more. Identify unusual issues and track trends... (4/0)

StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0 - StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message. StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work... (3/0)

Desktop Pinger 1.0 - Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online. Desktop Pinger don't require installation, just copy it to a suitable folder and start using it right away. Tip. Copy Desktop Pinger to your memory stick and... (24/0)

HelpBox 3.6 - HelpBox is a 100% webbased helpdesk solution that assists in managing all incoming service requests and support calls. HelpBox helps assign these requests and calls to different resources according to priority, problem type and technical skills. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication... (20/0)

StromaSoft CRM Customer Service Helpdesk - Outlook 3.3.0 - StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to... (5/0)

Razordesk helpdesk 3U 3.1.10 - Razordesk is a fully featured Web Helpdesk IT ticketing system. Features include windows style user interface, contracts, notifications, reporting, jeopardy warning and much more. Free Edition supports 3 simultaneous users. Easy to install. With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your... (21/1)

Responsive Knowledgebase 1.01 - RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution. Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to tech support problems and search for those... (9/0)

LanHelpDesk 05.18.04 - This stand-alone helpdesk solution is based on end-users submitting wizard-based Trouble Tickets directly from their computers. Users select from any of a large number of common computer problems. This stand-alone helpdesk solution is based on end-users submitting wizard-based Trouble Tickets directly from their computers. Users select from any... (34/0)

Help Desk-99 4.0.163 - Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included.... (6/1)

Helpdesk 2000 v1.0 - Lets you manage and support all your computer department's needs. Helpdesk 2000 handles support calls, inventory, contacts, orders, training, and library loans. (16/0)

FootPrints (with FootPrints Database) v4.5.2 - FootPrints (with FootPrints Database) is a problem management and helpdesk system for use in any situation where groups of people need to keep track of information and share it using the Web. FootPrints lets members of your organization track, organize, manage, search, assign, escalate, and report on problems while building and maintaining a... (16/0)

EasyDesk helpdesk 1.3.1 - EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. A fully working trial version can be downloaded from the Download page. Registration costs just $49.0 Multiple suppoprt staff may share access to a common database hosted on a network resource or... (15/0)

Freeware HelpDesk CentreDesk Group 3.2.3 - CentreDesk is a freeware multi-user helpdesk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken. CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group,... (42/1)

FootPrints (SQL version) v4.5.2 - FootPrints (SQL version) is a problem management and helpdesk system for use in any situation where groups of people need to keep track of information and share it using the Web. FootPrints lets members of your organization track, organize, manage, search, assign, escalate, and report on problems while building and maintaining a knowledge base.... (12/0)

Public Folder HelpDesk for Outlook 9.2.5 - Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and... (6/0)

FootPrints (ODBC version) v4.5.2 - FootPrints (ODBC version) is a problem management and helpdesk system for use in any situation where groups of people need to keep track of information and share it using the Web. FootPrints lets members of your organization track, organize, manage, search, assign, escalate, and report on problems while building and maintaining a knowledge base.... (7/0)

FootPrints (Oracle version) v4.5.2 - FootPrints (Oracle version) is a problem management and helpdesk system for use in any situation where groups of people need to keep track of information and share it using the Web. FootPrints lets members of your organization track, organize, manage, search, assign, escalate, and report on problems while building and maintaining a knowledge... (10/0)

Screen2Video ActiveX Con 1.0 - Record screen activity, mouse movement It gives developer create Live presentations, Helpdesk support, On-demand software training more easy.Record screen activity, mouse movement to avi (uncompressed)/(compressed using any available codec) (DIVX, XVID,WMV9), or wmv files.. User define playback frame rate to speed up or slow down playback. Video... (8/0)

DNA Helpdesk 2 - Reduce the TCO (Total Cost of Ownership) by decreasing the number of vendors you are managing, improving help desk support, enforcing configuration standards and effectively migrating to new technologies. Track and manage licenses using the inventory and application metering functionality. Identify illegal and unused software, providing the... (2/0)

Network Inventory Manage 3.0j - Helpdesk and Network Management Software Network Inventory Manager is a tool that helps network administrators and help desk staff to more easily manage their networks. Network Inventory Manager 3.0 can store your inventory information in MSDE, MSSQL Server 7.0 and MS Access 2000 database formats. The program includes a highly customizable... (11/0)

statlook 2 2.1.4 - statlook is a powerful tool for Internet usage monitoring, user activity recording, remote helpdesk, screen capture, application usage tracking and work time control. In-depth reports and statistics enable you to manage staff efficiently. statlook is a powerful tool for Internet usage monitoring, user activity recording, remote helpdesk, screen... (5/0)

LBE Helpdesk v3.1.103 - Lets you create and manage a help desk with support for customer services, facilities management, order tracking, enquiry processing and clerical procedures. This multi-user helpdesk provides integrated MAPI-compliant e-mail for automatic notification of users and customers, a full audit trail of what actions were taken and by whom, category and... (20/0)

NetWrix Password Manager 3.1.018 - NetWrix Password Manager gives end users ability to securely manage their passwords and resolve account lockout incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password policies in Active Directory environments and address their identity management challenges.Password... (54/1)

Atelier Web Remote Commander 6.2 - Lets you manage servers and workstations from your local computer. AWRC does not require that you install any software on the remote machine. This turns the software particularly useful for accessing remote machines without any previous preparation. AWRC provides lots of powerful tools for remote management and audit. With such tools you will... (72/2)

IPI.MANAGER 6.05.demo - Task management systems are now widely used in large organizations, and they require a thorough, systematized approach to implementation and deployment. In the SMB market, however, systems such as HelpDesk, ServiceDesk or TaskManager are very rare, because of the high cost of the software and the complexity of configuration and customization.... (6/0)

Screen2WMV Screen Recording ActiveX Control 1.0 - For Professional Windows Developers who need to Screen recording function within their business application. It gives developer create Live presentations, Helpdesk support, On-demand software training more easliy. (4/0)

Razor helpdesk 10U 3.1.10-10U - With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your business IT support requirements. Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track ?help requests? and "faults", keep people informed, get notified of changes, generate reports, maintain... (12/0)

Remote Management Gateway 1.1.0.1816 - Desktop Authority's Remote Gateway Management reduces the cost of providing support to local and remote workers with secure centralized, web-based remote management and remote control. Provide anytime management of computers via LAN or Internet to extend the reach of the IT helpdesk. In addition to the traditional remote control functions, its... (92/0)

IP Tools 2000 v1.0 - IP Tools 2000 consists of a number of useful tools for Internet providers. IP Tools includes a network and port scanner (which can scan any class B or C network), a graphical ping utility, a graphical DNS/Whois/Finger application, and a graphical function for testing various server port commands. It also comes with tools for finding information... (28/1)

XP Tools Standard Version 6.4 - XP Tools is a collection of tools to fix, speed up, maintain and Ptotect your PC! You can get your system running at peak performance levels in few minutes with it. XP Tools is a totally integrated suite of powerful PC Utilities to fix, speed up, maintain and protect your computer. With only a few minutes of tweaking, XP Tools will optimize the... (29/0)

VersaFCT Web Form Tool 1.0.0 - Create Web Forms and Surveys in minutes! Easy Simple Installation. Simple &\; Easy to Use Interface. No HTML or Scripting Knowledge Required. Totally Web Based - letting you work via the Internet anywhere in the world. Not Browser Specific. Create Web Forms and Surveys in minutes! Easy Simple Installation. Simple &\; Easy to Use Interface.... (3/0)

Polar Help Desk Free 4.1 - Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear... (22/1)

Beyond Remote 2.5.1.450 - New - Support for Windows VistaBeyond Remote is a powerful remote access and support tool for individuals, businesses, and service providers.New to Beyond Remote:- Entirely new user interface featuring 6 new themes- Embedded Multilingual Functionality - Automated translations of Beyond Remote in Spanish, German, Russian,French, Dutch, Italian,... (22/0)

My-CRM 2.51.54 - Designed for the small business this level entry CRM software offers contact management,a fully integrated calendar,opportunities,quotations,invoicing with receivables and a project/helpdesk module. Manage your contacts with ms word integration for sending letters, appointments and emailing A project module that includes tracking of time,... (9/0)

PRC-Tools OSX r 3 - Palm OS development environment. PRC-Tools is a free collection of tools that allows you to create C/C++ Palm OS applications. Since Metrowerks has dropped Mac support in CodeWarrior for the Palm OS platform on February 2003, \\PRC-Tools for OSX\\ remains at the moment the only Palm OS development environment that runs natively under Mac OS X.... (47/3)

DataTrack System 2.5.2647 - The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for... (10/0)

Extensis QX-Tools v4.0 - Extensis QX-Tools is a set of eight productivity tools for QuarkXPress. QX-Tools includes QX-VectorEdit, a utility for importing virtually any file type into QuarkXPress by rendering PostScript into QuarkXPress objects you can edit. This makes it possible to import Microsoft Word tables, Excel charts, Illustrator artwork, FreeHand drawings, PDF... (16/1)