CA IT Client Manager r12.5 Provides Full Automation Capabilities for Managing Physical and Virtual End-User Computing Environments

Company: CA Technologies
Published: 19 August, 2010
CA Technologies today announced the latest version of CA IT Client Manager (ITCM), a comprehensive solution that extends and automates enterprise capabilities to inventory, manage and deploy physical and virtualized systems and applications. With this capability, IT can better enable workforce mobility, leverage employee-and contractor-owned devices, more effectively prevent data leaks from client devices, better meet corporate sustainability initiatives, and reduce costs.

"Enterprises are looking to transform the traditional desktop from a static infrastructure into a dynamic, virtual workspace that's always available and always accessible, promising organizations increased end-user productivity and business agility," said Roger Pilc, general manager of CA Technologies Virtualization and Automation Customer Solutions Unit. "With the new release of CA IT Client Manager, CA Technologies is laying the foundation for this transformation, giving customers the ability to manage workspaces and not just the device infrastructure, without sacrificing security, time or cost."

Several features of CA ITCM r12.5 help reduce management complexity and improve agility in heterogeneous environments. Customers gain improved visibility into their asset environment with extended inventory of virtualized platforms, including VMWare ESX, Solaris Zones and more. In addition, CA ITCM r12.5 provides application virtualization support. This includes registering, deploying, detecting, reporting on and updating Microsoft App-V and VMware ThinApp technologies.

In addition, CA ITCM r12.5 fully supports Windows 7 and helps streamline new platform migration by automating time-consuming and labor intensive processes, such as planning and implementation, process management, reporting and on-going support. This helps customers to increase technician efficiency, reduce deployment risks, lower support issues after the deployment, and maintain end user productivity throughout the process.

CA ITCM r12.5 also helps support corporate sustainability initiatives with built-in Green IT analytics that enable customers to optimize power management and settings based on asset type, and establish timing parameters for monitors and hard drives.

"The new Green IT assessment features in CA IT Client Manager 12.5 have enabled us to build a hosted solution through which our customers can assess their savings through sustainability initiatives by minimizing power consumption and reducing cost," said Teddy Schou, project director, DevoTeam Consulting, Denmark. "Our first customer saved $300,000 (or 1 million kg of carbon dioxide) in three years by optimizing the power schemas of just 3,000 desktops."

"Managing individual users through the management of a user's workspace is a valuable strategy for IT that can lead to increased business agility and flexibility, lowered IT management costs, and improved service levels," said Fred Broussard, PC, Device and IT Service Management software, IDC. "As organizations evolve from managing physical client devices, to managing the user workspace, client virtualization will become a key component. Having comprehensive capabilities for managing both physical and virtual assets is critical to supporting the transformation to this workspace of the future."